Privacy Policy

1.1 Personal Information

We collect information that you provide directly to us.

1.2 Usage Information

We automatically collect certain information about your device and usage:

• Device type, operating system, and browser
• IP address and general location
• App usage patterns and feature interactions
• Communications with our support team
• Profile information and credentials
• Email address and account
• Payment and billing

1.3 Uploaded Content

When you upload reference images, we process and temporarily store them to generate your requested images. We do not use your uploaded photos for any other purpose without your explicit consent.

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your payments and manage credits
• Send you technical notices and questions
• Respond to your comments and requests
• Detect and prevent fraud or abuse
• Analyze usage patterns and optimize performance
• Send service-related alerts. Notification preferences can be managed in device settings.

We do not sell your personal information. We may share your information only in the following circumstances:

3.1 Service Providers

We share information with third party vendors who perform services on our behalf, such as payment processing and cloud hosting.

3.2 Legal Requirements

We may disclose information if required by law or in response to valid legal requests.

3.3 Business Transfers

3.4 With Your Consent

We implement industry standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

• Generated Images: We store your generated images for 90 days. After this period, they are automatically deleted unless you save them to your account.
• Uploaded References: Reference images you upload are deleted within 24 hours after they are processed.
• Account Data: We retain your account information for as long as your account is active or as needed to provide services. You may request deletion at any time.

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate personal data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at support@aesticstudio.com.

We use cookies and similar tracking technologies. You can control cookies through your browser settings. Note that disabling cookies may affect app functionality.

Aestic is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. We will notify you of any material changes. Your continued use of Aestic after changes indicates acceptance of the updated policy.

You may request permanent deletion of your account and associated personal data at any time through the app settings or by contacting us at support@aesticstudio.com.

Upon deletion request:

• Your account access will be removed.
• Stored personal data will be deleted unless retention is legally required.
• Remaining credits will be forfeited and are non-refundable.
• Some technical records may be retained where required for legal, security, or financial compliance.

Some image generation requests may be processed through secure third-party AI infrastructure providers in order to deliver requested visual outputs.

These providers are contractually required to protect your data and may only process information necessary to perform the service. We may use analytics tools to understand app performance, feature usage, and technical reliability.

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). We process personal data based on contractual necessity, legal obligations, and legitimate interest where applicable. You may request and receive your personal data, correct inaccurate personal data, object to certain processing activities, request deletion of your personal data, and lodge a complaint with a supervisory authority.

• Stripe (payment processing)
• Google Cloud (infrastructure)
• Analytics providers

• Encryption of data in transit and at rest
• Secure cloud infrastructure
• Regular security audits and limited employee access to personal data

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Aestic — a product by Lumonova

Email: support@aesticstudio.com

Address: Amsterdam, Netherlands